Q&A

Yes, ARES is one of the leading socket set manufacturers in Taiwan. We've been manufacturing OEM socket wrench sets for many big European and Asian hardware suppliers through the years.For over 35 years, we are specialists in the manufacturing of all kinds of socket sets, impact socket sets, wrenches, ratchets, extension bar, etc...We do everything in house from material purchasing, cold forging, lathing, polishing, stamping, vibrating, sand blasting, electroplating, to finally packaging.

• Company Name: ARES & TTOP HAND TOOLS CO.,LTD
• Country: Taiwan
• Address: No.246, Ponyri Rd., Taiping Dist., Taichung, Taiwan
• Area code: 41146
• Established: 10/01/2010
• Employees: 100
• Language: English, Chinese
• Sales Representatives: Peter Chiu & Tom Hung

MOQ is 500pcs/per item.
MOV is USD10,000/per order.

Yes, we are your OEM solution, we can easily customize your tools with your own logo.

Our raw materials are of the highest quality and come directly from CSC (China Steel Corporation) the largest steel company in Taiwan. Please feel free to visit our "Steel Materials" section or contact our sales representatives for more information.

It depends on the size of the socket, we can produce 2-6 million single sockets a week. We can pack and ship 5,000 sets a week.

Sorry, as we recognize the importance of protecting our clients' privacy, we can't disclose that information. We currently OEM for big brands from Europe, Russia, South Asia.

Yes, we offer a certificate of Origin along with all shipping documents to our clients. We also offer a chemical composition certificate of our steel for your reference.

ARES offers standard export packaging. Additionally, we offer elaborate customized packaging solutions from labeling to artwork design to finally packaging. For more details, please contact our packing and shipping department.

Yes. We are concerned about our clients’ needs to protect their information.

As a OEM manufacturer we only do mass production. We have a minimum order (MOQ) of 300pcs/per item and a minimum order value (MOV) of USD 10,000

Upon your inspection, satisfaction and approval of our samples we will begin mass production. Your first order will take approximately 60 days to ship. Orders following that will be ready to ship in only 45 days.

Yes, to ensure the highest quality products for our valued customers. We offer a free quality test report. Our on-site engineers can conduct laboratory tests to provide you with below:

• Dimensional check report
• HRC Hardness test
• Torque Test
• Nickel and Chrome thickness test
• Salt spray testing report

Our clients are from Europe, Asia, Russia and the US.

Yes, at our exhibits we do give out samples to our potential customers for them to examine the quality of our products or for their market research. We also ship our samples if they are in stock, however shipping costs are covered by our potential customers.

Under our parent company CIJS, we are a family-run business with over 35 years of experience manufacturing hand and pneumatic tools.

In terms of a trial order, usually there is a down payment of 30%. Only upon full payment of the invoice, delivery of shipping documents will be initiated. Irrevocable letter of credit (sight L/C) also accepted.

We are a registered factory, we follow government regulations. Our working hours are from 8:00-17:00 from Monday to Friday.

With the advantage of having our own licensed electroplating facility, ARES can provide various finishings on our product line, such as, Mirror finish | Matt finish | Satin finish| Two-tone finish | Silver matt finish | Color ring finish | Color ban finish.

Usually for normal items within our product range we will respond within 1-2 working days. For irregular items it will take longer.

We suggest indicating the item numbers, photos and product description. Our sales team will process your quote request within 2 working days (not during holidays).For irregular items, samples are recommended.

If you plan to visit Taiwan we would love to meet with you. Particularly in October when Taiwan hosts its annual Hardware Exhibition.

Feel free to e-mail, call or Skype us in advance to let us know what your schedule is and we can certainly set up a time to meet. Please contact our sales manager for more details.

Sales Manager: Peter Chiu
TEL：(886)4-2270-0838 #55
FAX：(886)4-2270-4724
Email：zonhouse@hotmail.com
No.246, Pengyi Rd., Taiping Dist., Taichung City, Taiwan.

That's because before 2013 our primary customers were domestic trading companies. We have now decided to reach out to the International Hardware Community.

Unlike our competitors who only do packaging and assembling, ARES manufactures 80% of our tools in house, as a result, we can offer you much better prices, a shorter lead time, and on-time delivery, enabling you to quickly respond to your market demand.

In order to receive our on-line product catalog, you will need a password. Feel free to contact our sales department. Once you've downloaded it, you will have access to thousands of our products.

Please e-mail our sales department with photos and the content description. This way, we will know exactly what you need and we can give you a more accurate quote.

We are proud members of Taiwan's Hand Tool Manufacturer's Association (THTMA)